Recent Independent Reviews
The following reviews are from
trusted review sources and Google approved review
websites
4/1/2011 Moving Gerrards
Cross to Canada Toronto
The goods arrived at our Toronto house yesterday. I
am quite amazed at the idea of these household
things going from Gerrards Cross in the UK, onto an
ocean vessel and arriving at our house. The packing
job was excellent. The cost of shipping was more
than the goods would have fetched at auction or
elsewhere in the UK, but the cost was worth it to
the family. My husbands parents bought the dining
room set forty years ago, and were quite proud of
it. It will end up at our cottage in Muskoka, where
I am sure it will get another forty years of use, if
not more..
I dont mind sharing my comments.
I found your service through an on-line search that
had users comments posted on it. I finally finished
unpacking the glassware and porcelain. The only
thing that was broken was a hand from a porcelain
figurine that I broke while trying to pack it
myself. My attempts to pack were re-done by your
packers when they came to pick up the goods. I think
they were being kind when they said that they have
seen worse.
Rita C.
4/1/2011 Moving Preston
to Saudi Arabia Dhahran
I moved out to Saudi Arabia in
November 2009 and initially lived here on my own for
3 months before being joined by my wife and young
daughter, initially we only had what I had bought
and what we could bring as luggage on the aircraft.
It soon became apparent that we wanted to bring out
more of our possessions to make life easier and feel
more like home (plus renting our house in the UK out
meant that things were going into storage if they
didnt come out!)
I looked through the internet to
find companies who offered a service that would suit
us. I found 1st Move international (amongst other
companies) and contacted them for a quote. 1st Move
were competitive but they also appeared to care
about the items I was bringing out and even bothered
to call me on a Saudi mobile to discuss any concerns
/ questions that I had.
We decided to take the
professionally packed option for all of our goods as
my wife travelled back with my daughter to empty the
house on her own and so it was one less job for her
do. As it turns out, if we were to do a similar
thing again I would pay the little bit extra for
this service without hesitation as it made things so
easy and was all packed and loaded in a couple of
hours (we shipped 5.2 cubic meters).
I was kept well informed of the
progress of the shipment and it unfortunately
arrived during Eid which meant that it sat in the
port for 2 weeks. I had to arrange my own company in
Saudi Arabia to clear the goods through customs and
deliver them to my home, this cost about £300 for
them to deal with everything.
My goods arrived without any
damage and they were still securely shrink wrapped
to the pallets that they left the UK on.
I am always the 1st to let a
company know if they have done something wrong, but
in this instance I took the time to send a thank you
email to 1st Move International for their
professionalism and friendly service.
We had shipped crystal glassware,
crockery and numerous electrical items they all
arrived in the same condition we sent them and the
shipment arrived when we were told it would do.
Thanks again for a great service,
Alan
5/1/2011 Moving
Stevenage to Malaysia
I moved my personal effects out to Sarawak Malaysia
in April this year and can highly recommend 1st move
for their efficient service and the packaging was
excellent all goods arrived safe and sound with no
breakages. K Parkinson
5/1/2011 Moving Crewe to
Malta Bugibba I
recently used 1st Move International to ship some
personal items from my parents home in the U.K. to
my new place in Malta. This was completely foreign
to me having never moved before and I found the
company helped me every step of the way. This was
especially helpful as I am not very computer
literate and the staff were always so helpful and
obliging when I contacted them with my numerous
queries. I used the professional packing service and
this was done efficiently and with good care. All my
goods arrived safely shrink wrapped on the palate
and transferred to my flat. I paid extra for door to
door delivery but this service was well worth it to
me, being a single woman alone in a new country. I
found the staff very friendly and helpful in all
aspects of the shipment and I would recommend this
company highly to anyone who needs to do a shipment.
Miss Triona Thomas
8/1/2011 Moving
Manchester to Trnidad
Extremely professional service! I recently shipped
2.0 cubic metres of personal effects from the UK to
Trinidad. I appreciated the very prompt and
courteous response to emails, addressing my many
concerns and queries. I was thoroughly guided
through the entire process with clear instructions
and options available to me at every stage from
the request for quotation to post shipment. I am a
totally satisfied customer and I am certainly elated
that I selected 1st Move International to handle my
business. Thank you 1st Move International
S. Bahadoorsingh
12/1/2011 Moving Bristol
to USA Portland I
would highly recommend 1st Move International. I was
shipping personal belongings from the UK to my new
home in the USA. My wife found 1st Move on the web
and they were incredibly helpful from the word go. A
visit to their offices to pick up some boxes (we
were working on limited time) found us having a run
through of how they packed everything, as well as
being helped to get the forms filled out.
About two and half/three months
later I was picking up the not small package in
America. Everything was beautifully packed, and
absolutely nothing was broken (and there were some
fragile things in there).
I really appreciate the care, time
and professionalism that 1st Move showed, not only
in getting everything to the US West Coast, but also
how they took any complexity out of the process.
Thank you! D Johnson
30/1/2011 Moving
Rickmansworth to Australia NSW
Dear Tessa, I would like to thank you and your
colleagues from 1st International (Joanna Gwinnell,
Dave Griffiths, Dave Craddock and those two men who
came to my place to pick up my stuff) for the superb
service of moving my personal effects from the UK to
Australia. The packing and handling was even better
than as shown on the web page. I would recommend
your service to anyone without any hesitation. Kind
Regards, Warwick Malinowski
Sydney
9/2/2011 Moving Dawlish
to USA Frederick
Although there were some difficult communication
issues once our items arrived in the US from the UK
between myself and the subcontractor (DGS Logistics
and OST), First Move has graciously resolved the
matter. The packing job was terrific! Ample layers
of carboard, bubble wrap, and shrink wrap were used
to secure our personal belongings. We were very
relieved and satisfied that not a single item was
disrupted or broken in transit.
P Bisson
9/3/2011 Moving Kent to
USA Oklahoma I was
extremely pleased with the service I received from
1st Move International from start to finish. From
the first contact I was given excellent help and
advice along the way by everyone in the office. When
my goods arrived at the final destination, the
driver and loaders all commented that if every
company shipped in this manner there would be far
less damage. I cant say enough about the excellent
way in which my goods were secured on the pallets
and delivered safely with no damage.
K Southard
20/3/2011 Moving
Manchester to Qatar Doha
The team organising my move were all polite,
friendly but professional, and made a daunting task
of moving to foreign parts much less complicated
than expected. A highly recommended company.
A Johnson
23/3/2011 Mazda MX5 Sports Car
to Australia Freemantle I was happy with the
service, moving my car from Scotland to Australia.
It came through without a scratch, the guys and
girls were prompt in responding to questions and
requests. All in, a good service. Paraic
1/4/2011 Moving Leeds to
Brunai Darussalam
Many thanks for a fantastic service. A few problems
on our arrival in Brunei nothing to do with 1st
International but the staff were very
accommodating to the issues we had. Communication
was good throughout, from the quote to the sending
of our belongings and settling the contract.
Our belongings were excellently
packed, everything arrived in huge shrink wrapped
blocks just like the video on the website.
Like anyone, we were overjoyed to
finally receive our belongings, but also happy that
1st Move International dealt with it from the start.
Would gladly use again!
S Hyman
11/5/2011 Moving Reading
to Canada Torronto
I used 1st Move International to ship my goods to
Toronto last month and I was delighted with the
service I received from both pick up through to
collection here. My shipment arrived 2 weeks ahead
of schedule and in perfect condition which was
absolutely fantastic! I have absolutely no
hesitation in recommending their services they
were brilliant! Their packing technique onto the
pallets is top notch no wonder my belongings
arrived in perfect condition! Im so happy to have
my belongings with me in my new home in Toronto.
Thanks Team at 1st Move!
J Brain
29/6/2011 Moving Bristol
to Brazil Sao Paulo
Hi Tessa, We would like to thank your company for
doing an excellent job of shipping our belongings to
Brazil, everything was how I had packed it, just one
broken glass (down to my bad packing). Im
originally from Bristol and mainly chose 1st Move
(based in Avonmouth) for convenience and I was
fortunate they turned out to be first class
professionals. Thanks again.
Tony
5/7/2011 Moving
Manchester to USA San Francisco
I found 1st Move International on the internet after
being faced with numerous companies. I liked the way
the pallets were packed as shown on the video clip,
and the initial communication. I found everyone I
spoke with, including Tessa and her team, Dave and
the pleasant gent who collected my goods, to be
polite and professional. The quote for shipping my
goods to California were less than I expected, and
the time given until arrival was less than I
expected too. I packed my goods myself, and I was
amazed at how they got all my stuff onto two
pallets, thus saving me a lot a of money. My goods
arrived a week earlier than quoted, but I was
delayed in getting them only due to US Customs
wanting to examine the container further. It wasnt
a major issue. I would certainly recommend 1st Move
International to anyone wishing to use the services
of a professional shipping company. Thank you!
Jeremy G
12/7/2011 Moving
Brampton to UAE Dubai
I also found 1st Move International by doing an
internet search. I sent several enquiries to the
various companies I found and 1st Move responded
almost immediately with a positive reply. From then
on the experience continued to be stress free and
extremely professional. All my items arrived without
a scratch. The way in which everything was
palletised was fantastic. I wouldnt hestitate to
recommend 1st Move. They were easy to deal with from
start A Grant
12/7/2011 Moving
Colchester to South Africa Johannesburg
Dear 1st Move International Team. I recently
relocated back to South Africa. My decision to
utilize your company was based on efficiency,
professionalism and extreme promptness from all
staff concerned whilst enquiring about the shipment.
The personal affects were collected from my home in
the UK without any delay and the goods arrived in
South Africa on the precise due date originally
quoted.
Every single aspect of the manner in which the
pallet was shrink wrapped and secured, has proved to
me that 1st Move International is far superior to
their opposition.
Well done and once again thank you to one and all.
Kind Regards Hetty van
der Walt
12/7/2011 Porsche 911
Hilton to USA We feel
as if 1st International Movers are close friends.
Our relationship began almost 2 years ago when we
decided to ship our beloved 1986 Porsche 911 to the
U.S. To make a long story short, 1st Inter. Movers
were there for us every step of the way, patiently
holding our hands through the shipping process. The
car was newly refurbished and we were concerned that
the trip would mar the new paint. We were pleasantly
surprised when we picked it up in pristine
condition. I would highly recommend them for
shipping any vehicle of any value, they know the
steps needed and patiently help you along the way.
The cost was well below expected, even with the over
land delivery to Southhampton. Special thanks to
Andrew Denyard for replying cheerfully to every
email and phone call.
Pat and Vince Delacruz
20/7/2011 Moving London
to South Africa Cape Town
Thank you so much for everything. Our life arrived
in perfect order. Everything was packed perfectly.
We are very happy. We would also like to thank you
for your understanding and patience. Our move has
been very stressful and receiving everything in
excellent condition just made it that little bit
easier. Once again thank you. All the best for the
future Regards Paul
and Elizabeth McCarthy
26/7/2011 Moving London
to Korea Seoul I
have used 1st move International for the shipping of
my personal belongings from London to Seoul in
Korea. Everything arrived on the exact day and I
have been very impressed by the kindness and the
professionalism of the staff Thank you again K !
All the contacts were done via email (and phone for
the last details) and every time I got a quick
answer to all my questions. Being assign abroad with
a short noticed (usual thing from my company) I
picked up 1st international on the Net without
having any reference. I must admit that I was a bit
(very?) stressed to give them all I have without
knowing them but now I can tell you that it was the
smoothest moving I ever had! All my stuff arrived
L Barrau
3/8/2011 2 Range Rovers
to Hong Kong I have
now used 1st Move International twice in the last
year. Both times to ship my 2 Range Rovers from UK
to Hong Kong.
I have received nothing but
exceptional service! ALL companies could learn from
them. To arrange the booking was a simple email
followed by phone call back to me to confirm, and
the next time I hear from them, they are collecting
my car from home! I was notified that it had been
shipped and was supplied all the documentation via
email. And in HK, everything was ready for me when I
arrived!
Absolutely stunning customer
service, and I will 100% be using them again next
year. Their prices are competitive too!
Rest assured and have no doubts
that you will receive nothing but brilliant service
from them. A big big thank you to the team there!
S Khanna
3/8/2011 Moving London
to Malta Valletta Hi,
sorry for the long delay, but this is to confirm
that our shipment from the UK arrived safely. Many
thanks for your service and help. Please thank
everyone involved. I would recommend your service to
anyone. Regards. Michael Paul Camilleri
Malta
23/8/2011 Moving Exeter
to Canada Orangeville
I would recommend 1st Move to anyone moving
overseas. They have all the timings down to a fine
art and the way the put everything securely on the
pallette is amazing. My Belongings Arrived in Canada
when they said they would and not a thing was
damaged. well done 1st Move. Rab Carrigan
Ontario
Canada
23/9/2011 Moving Farnham
to Canada Vancouver
I have used 1st Move to ship my things from Uk to
Canada. Their service was fantastic and the packing
skills impressive. Someone has put a lot of thought
into organizing the boxes on the pallet so that the
fragile items were safe. All the boxes arrived in
good condition and the contents were undamaged. I
would definitely recommend 1st Move to anyone
considering a move overseas.
S Jakubowicz
24/9/2011 Moving
Shrewsbury to Thailand Buriram
I would just like to say on behalf of my brother in
law a big thank you to 1st Move Internatioal,from
start to finish the whole team have been superb. The
pick up was spot on time and a pleasant young man,
we have been kept informed at all times and advised
on what to do and when, it has been a pleasure to
deal with them. Once again thanks everybody.
Roger.( G Speke)
24/9/2011 AUDI TT to
Cyprus In August i
was in Uk in order to purchase a car,the car had to
be shipped to cyprus.I had so many worries but the
staff was alaways helpful and concerned about my
needs,i was so worried that my telephone calls were
daily to them but they were always there to offer me
relief and service.I feel lucky that i co operate
with the company and i would have no hesitation to
do it again .My car arrived to Cyprus the date were
given to me and the e mails and calls through the
procedure were giving me a daily information about
the shippment.I feel lucky to choose them for the
shippment of my car. P
Delotis
26/10/2011 BMW to Sydney
I used 1st Move International to ship my BMW 320
from the UK to Sydney and I was very impressed with
the service provided. It was total peace of mind
which was a relief when making such a big move and
hundreds of other things to think about. I would use
them again and highly recommend them.
L Whitwam
28/10/2011 Moving London
to Malta -Qawra I
would like to thank 1st Move International for
shipping all my belongings to Malta. From the first
point of contact their professionalism was
outstanding. All my belongings was packed so well
that there was no damage. I will certainly recommend
1st Move International to anyone who are thinking of
moving abroad. Once again thank you.
T Burgess
8/12/2011 Moving Bath to
Australia Melbourne
1st Move International did a great job for my
relatively small lot of family heirlooms, furniture,
clocks etc. Everything went very smoothly indeed.
They were very helpful with advice on how to pack
different items. I felt they tried to keep costs
down for me, rather than attempt to push me to pay
for extras, such as insurance that wouldnt have met
my needs. I havent yet opened all my parcels, but
so far all is intact. I would certainly recommend
their services to others, and would use them again
R Nowak
22/12/2011 Moving
Swindon to New Zealand Gisborne
We are living in New Zealand and needed to ship some
items that we purchased on line in the UK. 1t move
international took a lot of stress out of the
process and ensured our items arrived, at the stated
time, intact and undamaged. We were kept informed at
every stage of the process and felt very comfortable
with the information provided. The competative
pricing also meant that it was cost effective to
personnally import new goods from the UK. I would
highly recommend this company. Thanks to all the
team at 1st move. Steve D
Gisborne New
Zealand
12/1/2012 3 Shipments
Moving London to Canada Montreal
I have now used 1st Move to ship my personal
belongings to Canada for the third time (surely a
record of some sort!) Service was as usual
cost-effective, efficient and friendly. Particularly
impressed this time as had to organize from abroad.
Everything arrived amazingly packed and intact.
Highly, highly recommended!
R Tovim
26/1/2012 Moving Ware to
USA Boston Just want
to say thanks for your help and efficiency in
shipping my personal effects to Boston from the UK.
I unpacked all the goods yesterday and they were
very well wrapped indeed this is my fifth
international move and your guys did an excellent
job of not only securely packing delicate objects
but also using the space efficiently to minimise
excess bulk. It was a smooth operation from start to
finish. V Hans