The BAR code we follow is approved by
the Chartered Trading Standards Institute
Why Choosing a CTSI Approved Code of Practice
Mover Protects Your Move Overseas
At 1st Move International, we take your move, and your trust, seriously.
That’s why we adhere to the British Association of Removers (BAR) Consumer Code of Practice, which is approved by the Chartered Trading Standards Institute (CTSI) as part of the Approved Code Scheme.
Following a CTSI-approved Code of Practice means the standards we work to have been independently assessed for fairness, transparency and strong consumer protection.
Check out 1st Move International's Trading Standards Membership Details
What Working Under CTSI Approved Code Means
As a BAR member, 1st Move International follows a strict, sector-specific Consumer Code of Practice. This Code — run by BAR and approved by the Chartered Trading Standards Institute — goes above and beyond UK consumer law to ensure higher standards throughout your international move. The Code guarantees:
- Higher standards of customer service
- Clear communication, honest information, and realistic expectations.
- Protection misleading or unfair sales practices
- No cold calling, no aggressive selling, and no misleading claims.
- Clear, fair contracts and terms
- Everything is written in plain English, with no confusing small print.
- Accurate, transparent service information
- Full clarity on packing, shipping, insurance, expected transit times and charges.
- Staff trained to handle complaints fairly and promptly
- Every team member understands their obligations under the Code.
- Independent dispute resolution if anything goes wrong
- Access to an approved Alternative Dispute Resolution (ADR) service; a fast, low-cost and independent option if things go wrong.
Fewer than 45,000 businesses in UK have agreed to abide by the strict, customer-centric and sector-specific Codes of Practice - each one Approved by the Chartered Trading Standards Institute to uphold higher standards of customer service and ensure better protection of your consumer rights.
We're one of them.
Why This Matters When Moving Overseas
Trading Standards Approved membership makes 1st Move International one of the most vetted, trusted and accountable international movers in the UK.
Unlike schemes where membership can simply be purchased, the BAR Code of Practice requires ongoing compliance, monitoring and independent evaluation to remain part of the CTSI Approved Code Scheme.
- You are protected
- Your money is protected
- Your belongings are protected
- And your move is handled by a legitimate business that has passed strict auditing and consumer-focused checks
Why a Trading Standards Approved Mover Protects Your Overseas Move
Selecting a mover who works to a CTSI-approved Code of Practice gives you confidence, accountability and protection at every stage of your journey overseas. It ensures your mover is working to standards that have been independently reviewed for fairness, transparency and customer care.
By choosing 1st Move International, you benefit from the reassurance of a company that follows the BAR Consumer Code of Practice, approved by the Chartered Trading Standards Institute, giving you clearer information, stronger safeguards and a more secure international moving experience.
Get A Free Quote Now“Based on its continued membership of the Scheme, we are confident that 1st Move International Ltd is a legitimate business that genuinely cares about its customers - and puts them and their satisfaction first.”
