Clearing Australian Customs & Biosecurity
Australia’s rules are enforced by Australian Border Force and the Department of Agriculture, Fisheries and Forestry. We prepare, check and lodge the paperwork with you so your goods clear quickly and without headaches.
What paperwork do I need?
We’ll guide you and provide secure upload links. Typically you’ll need:
- B534 Unaccompanied Personal Effects statement (completed before arrival)
- Passport photo page
- Visa or residency proof
- Detailed inventory of all items shipped
How do I prepare items to avoid quarantine delays?
Clean and dry anything that’s been outdoors or stored in garages to remove soil, seeds or organic matter.
- Outdoor furniture, garden tools, lawn equipment
- Bicycles, camping gear, golf clubs, boots and sports kit
- Vacuum cleaners - remove bags and wipe interior surfaces
- BBQs and patio heaters - remove ash, grease and residue
- Timber items - check for dirt or insect traces
We prepare and check all required documentation before shipment to reduce clearance delays.
Which items are restricted or need permits?
Not allowed:
- Fresh or frozen food, meat, dairy, fruit
- Soil, sand, leaves and untreated plant material
- Firewood, untreated timber offcuts, natural wooden ornaments
- Straw-filled cushions, mattresses or pet bedding with organic fill
Allowed with permits or extra checks:
- Outdoor/garden equipment (must be thoroughly cleaned)
- Certain wooden furniture or carvings depending on treatment
- Animal-based products like feathers, shells, leather, wool or bone
- Some medicines and supplements (import limits apply)
- Sporting and camping gear (free from dirt and plant matter)
- Tools and machinery with fuel, grease or oil residues
Not sure? Send us a photo and we’ll confirm if it’s allowed, needs cleaning, or requires a permit.
